Wednesday, August 19, 2015

Body Language - use it carefully.


When we are talking to others - either face-to-face, or from the front of the room, our posture, gestures, eye movements and general demeanor communicate far more than our words.

It is said that women interpret up to 80% of the meaning of a conversation by non-verbal means. Men fall a bit behind and 'only' rely on non-verbal clues for about 30%. However, in either case, if you are unconsciously giving out the wrong signals, the meaning behind your intended message will be weakened or lost.

Body language is a vast, fascinating subject, but from a business point of view, there are several pointers that can help to strengthen your message. The aim is to match your audience's unconscious template of what makes a person trustworthy and believable.

Everybody has a personal space threshold. Generally, Americans and Northern Europeans prefer to stand about a meter (3 feet) apart. People from Southern European and Asian countries are comfortable a little closer. Folks who live in rural areas like a little more space. Social situations allow closer proximities than non-social.

Be aware if the person you are talking to is backing up, and try not to intrude on their territory. Otherwise the reaction will be defensive or hostile.

It may seem old-fashioned to talk about the need to be 'well turned out', but the axiom that 'you don't get a second chance to make a good first impression' is as true today as ever.

Experts say that the first five seconds of a meeting are more important than the next hour. Check all the obvious things like hair, teeth, fingernails, shoes, breath, immediately before the meeting. But also make sure you are putting on your best front, well in advance.

Even if the dress code is casual, there is a world of difference between dirty jeans and a crumpled T-shirt, and freshly laundered casual trousers and a polo shirt. Remember - dress to respect yourself and you automatically respect your audience.

To your speaking success

Fran Watson